Our Philosophy
We have technicians in the field and a business manager in the office, but no salespeople. Stellitano Heating and Air Conditioning employees are paid to do what’s right for the customer, not hit sales goals. From our first day in business, we’ve focused on the fundamentals that matter most to our customers:
Be responsive – return calls within 24 hours.- Show up on time.
- Explain the problem.
- Provide the solution.
- Charge a fair price.
- Use proven technical expertise, reliable products, and best practices.
- Respect your space and clean up when we’re done.
- Guaranteed satisfaction.
Honesty and Expertise Are Just as Important as Parts and Labor
All estimates are prepared by owner Gary Stellitano. Gary will diagnose the cause of the problem, show you the issue if possible, and tell you exactly what needs to be done to fix it.
Your estimate will be broken down in terms that make sense so you can do your homework and make an educated decision. And you can rest assured that your estimate will be honest and based on the work that needs to be done.
We believe the long-term relationships you build with our technicians will give you confidence that Stellitano will always be there for you. It all starts with the proper installation of your heating and cooling system, which translates to fewer repairs. As long as you keep up with routine maintenance, you can expect that system to run well and keep you comfortable for years.
